Every day actions deemed 'heroic'
Back in the spring, OMNI CEO Fraser Wilson hit the road to visit all 16 long-term care homes armed with his presentation about 'Everyday Heroes'.

He said employees make a difference at work each and every day by touching residents' lives. He shared countless examples of residents who gained back their lives, independence and happiness as a result of the support they received from staff. Fraser told a story about a woman, who wasn't supposed to walk again, dancing at a function at Kentwood Park in Picton. There was also a tale about a man who lived on the streets of Toronto and moved into Streamway Villa. Before he died, staff helped him connect with his grown children who he hadn't seen in decades.

There's no question in every organization there are people who go above and beyond the call of duty. Within OMNI, there are many examples of these people. We've told many of those stories and are convinced there are more to tell.

One employee sat with a resident in the hospital for hours beyond her shift so he wouldn't be alone. Another employee baked muffins on her day off for a resident with whom she has a special connection. An office manager altered a resident's nightgown so it would fit her properly.

In every long-term care home, there are people who put residents before tasks, stopping for an impromptu conversation or catering to a spontaneous request. They pause to comb a resident's hair, trim a man's beard and paint a woman's fingernails. They make residents feel good about themselves.

While their actions may not win any bravery awards, they are heroic in the sense they impact quality of life and bring purpose to people during the final stages of their journey.

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  a member of our family as a resident, an employee or a volunteer please contact us!

Long-term care proves to
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